Privacy Policy

1. Who We Are

The data controller for information collected through hws.center is WINGUARDIAN.NET LLC, doing business as HWS.Center, a California limited liability company. References to “HWS.Center,” “we,” “us,” or “our” in this policy refer to WINGUARDIAN.NET LLC.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number (account registration and orders)
• Shipping and billing address
• Payment information — processed securely by Stripe; we do not store your full card number
• Order history and product preferences
• Communications with our support team
• Newsletter subscription preferences

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on page, and navigation patterns
• Referring URLs and search terms
• Cookie identifiers and session data (see Section 4)

Information from third parties:

• Payment processing data from Stripe (transaction status, payment method type)
• Carrier delivery confirmation data

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders and communicate order status
• Manage your account and authenticate your identity
• Send transactional emails (order confirmations, shipping notifications)
• Send marketing emails and wellness tips, where you have opted in
• Respond to customer service inquiries
• Analyze site usage and improve our platform and product selection
• Detect and prevent fraud and unauthorized activity
• Comply with applicable legal obligations
• Enforce our Terms of Service and other agreements

We do not use your information to make automated decisions that produce legal or similarly significant effects without human review.

4. Cookies & Tracking Technologies

HWS.Center uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our platform. See our Cookie Policy for a complete breakdown of cookie types and how to manage your preferences.

California residents may opt out of the use of cookies that constitute a “sale” or “sharing” of personal information under CCPA/CPRA via our CCPA / Do Not Sell or Share page.

5. How We Share Your Information

We do not sell your personal information. We share information with third parties only as described here:

• Stripe — payment processing. Stripe's use of your data is governed by Stripe's Privacy Policy.
• Shipping carriers — your name and delivery address are shared with the carrier selected for your order.
• Email service providers — for transactional and marketing emails, subject to data processing agreements.
• Analytics providers — aggregated and/or anonymized usage data for site improvement purposes.
• Legal authorities — where required by law, court order, or to protect the rights, property, or safety of HWS.Center, our customers, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Health-Related Information

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations (including tax and accounting requirements), resolve disputes, and enforce our agreements. Account information is retained for the life of your account and for a reasonable period thereafter. You may request deletion of your personal information as described in Section 8.

8. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know — the categories and specific pieces of personal information we collect, use, and share
• Right to Delete — your personal information, subject to certain exceptions
• Right to Correct — inaccurate personal information we maintain about you
• Right to Opt-Out — of the sale or sharing of your personal information
• Right to Limit — our use of your sensitive personal information
• Right to Non-Discrimination — we will not discriminate against you for exercising any CCPA/CPRA right

To exercise these rights, visit our CCPA / Do Not Sell or Share page or contact us at privacy@hws.center. We will respond to verifiable consumer requests within 45 days.

9. Children’s Privacy

HWS.Center is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we have collected such information, please contact us at privacy@hws.center.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the version number and effective date at the top of this page. For material changes, we will provide notice via email or a prominent notice on our site. Your continued use of HWS.Center after the effective date of any revision constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights: